Introduction
OFFICE WALLAH ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, physical coworking spaces, and related services.
By becoming a member, visiting our website, or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Full name and contact details (email address, phone number, address)
- Identification information (government-issued ID details, photographs)
- Emergency contact information
- Payment and billing information
- Professional information (occupation, company, designation)
- Preferences regarding workspace usage and training programs
Usage Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Access times and dates of visits to our physical facilities
- Wi-Fi usage patterns within our facilities
Security Information
- CCTV footage within common areas of our facilities
- Access card usage data
How We Use Your Information
- To provide and manage your membership and access to our facilities
- To process payments and maintain billing records
- To communicate with you about your membership, services, and updates
- To deliver the Digital Transformation Training program
- To improve and develop our services
- To ensure the security and safety of our premises and members
- To comply with legal obligations
- To resolve disputes and enforce our agreements
Legal Basis for Processing
- Performance of the membership contract with you
- Your consent, where specifically requested
- Our legitimate interests, including providing secure workspace environments, improving our services, and preventing fraud
- Compliance with legal obligations
Information Sharing and Disclosure
- We do not sell, trade, or rent your personal information to third parties.
- We may share your information with service providers, business partners (with consent), or law enforcement agencies when required by law.
Data Security
- Secure storage of physical documents
- Encryption of digital data
- Access controls and authentication procedures
- Regular security assessments
- Staff training on privacy and security practices
Data Retention
- We retain your personal information for as long as necessary for outlined purposes.
- Retention depends on membership duration, legal obligations, and business needs.
Your Rights and Choices
- Access, correction, deletion, or restriction of your personal information
- Objection to processing and data portability
- Withdrawal of consent (where applicable)
Cookies and Tracking Technologies
Our website may use cookies and similar technologies. You can disable cookies via browser settings, though this may impact website functionality.
Children's Privacy
Our services are not intended for individuals under 18, and we do not knowingly collect their data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
International Transfers
Your information may be processed in other countries with different data protection laws.
Contact Us
If you have questions about this Privacy Policy, contact us at:
OFFICE WALLAH
[Address]
Email: [Email Address]
Phone: [Phone Number]
Complaints
If you have privacy concerns, contact us. If unsatisfied, you may file a complaint with the relevant data protection authority.
Effective Date
This Privacy Policy is effective as of [Date].